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Frequently Asked Questions

Medicare Partnership

Easily connect pharmacy customers with Medicare support

Real advisors. Expert support at any stage

Transparent, unbiased advice

What you need to know

Wegmans is pleased to announce our partnership with CoverRight to provide Medicare education and enrollment services for our Pharmacy customers.

When Can You Refer

You can refer customers all year round. CoverRight is now the dedicated solution to support all Wegmans customers on Medicare selection.

Co-branded Website

Wegmans customers will have access to a co-branded landing page including educational resources to begin their enrollment journey

View Customer Site

Dedicated Hotline

CoverRight has provided a dedicated phone line exclusively for Wegmans customers

+1 888 569 5767

Learn more About Medicare

Original Medicare – Part A, B & D

Supplemental Coverage – Medicare Supplement vs. Medicare Advantage

When Can Customers Sign Up or Find a Medicare Plan?

FAQS

Who is CoverRight?

CoverRight is a digital-first health insurance platform specializing in Medicare plans. Its mission is to make Medicare options more transparent and accessible for America’s 60 million beneficiaries.

What does CoverRight do?

CoverRight simplifies a confusing and complex decision by offering a simple, comprehensive, and user-friendly Medicare enrollment experience—from research and evaluation to enrollment.

The platform combines powerful research tools, including a drug cost calculator and educational video modules, with deep Medicare expertise to help individuals find the coverage that best fits their needs. Pharmacy customers can connect with a licensed insurance agent who will answer questions and guide them through the best options based on their healthcare needs and budget.

Is CoverRight’s service free?

Yes, CoverRight’s services are completely free, with no obligation to enroll in a plan.

The company is committed to providing independent guidance, and its agents are dedicated to offering unbiased insurance advice. They will not try to upsell or steer customers toward a plan that isn’t the right fit.

How is CoverRight partnered with Wegmans?

CoverRight has partnered with Wegmans to provide Medicare education, plan evaluation, and enrollment support to pharmacy customers who are approaching or at retirement age (or anyone else looking to switch plans). The goal of this partnership is to help you support our clients in making this important healthcare decision—without requiring you to answer detailed Medicare questions or become an expert in the topic.

Is CoverRight affiliated with Wegmans?

No, CoverRight is not part of Wegmans. While Wegmans has a partnership with CoverRight, the company operates independently. CoverRight is a digital-first health insurance platform specializing in Medicare plans. Please do not represent CoverRight as a Wegmans entity when speaking with customers.

If a customer wants help, where should I direct them?

Please direct customers to https://coverright.com/wegmans or provide them with one of the partnership handouts. Anyone looking to learn more about health insurance in retirement can contact the CoverRight team to access free educational resources and personalized support.

Does a customer need to be enrolled in Medicare before using CoverRight?

No, customers are welcome to use CoverRight’s research tools and platform even before enrolling in Medicare. Their support team is available to answer any questions along the way.

In most cases, individuals must already be enrolled in Original Medicare and be within a designated Medicare Enrollment Period to purchase a Medicare Advantage, Medigap, or Prescription Drug Plan through CoverRight. The CoverRight team is available to help those not yet enrolled get coverage.

What is the customer's experience once I've directed them to CoverRight?

Customers begin by entering their doctors and prescription medications on CoverRight’s online platform at https://coverright.com/wegmans. A licensed insurance agent will then review their information, follow up by phone to recommend Medicare plans that align with their health needs and budget, and assist with completing the enrollment.

Where can I learn more about the Medicare program and plan options?

To learn more about the Medicare program, customer eligibility, plan structure, and how the CoverRight platform works, visit the Learning Center at https://coverright.com/wegmans/.

How can I reach CoverRight?

For general support or inquiries, please email CoverRight at admin@coverright.com. To speak directly with a CoverRight insurance advisor, call +1 888 569 5767.

More questions?

Contact

Tierney Sanna, PharmD

Managed Care Manager

Office: 585.239.2048 ext. 8500-1748
Email: tierney.sanna@wegmans.com

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